According to the eBay Center for Connected Commerce Research, 86% of consumers believe that retailers should be doing more to better integrate their online and offline channels.
This is no surprise as data silos, legacy systems and organizational incentives often get in the way of delivering authentic, consistent cross-channel experiences. In today’s retail environment, how do omnichannel retailers create a single view of the customer across digital and physical channels, and engage with them at the moment it counts?
Watch the replay of the webinar to learn:
Learn how to harness the power of location analytics from your existing Wi-Fi
Best practices for digitizing your store and pursuing operational excellence